Terms of service
OVERVIEW
This website is operated by Queensberry Promotions Limited. Throughout the site, the terms “we”, “us” and “our” refer to Queensberry Promotions Limited. Queensberry Promotions Limited offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Event Tickets:
Email: tickets@queensberry.co.uk
IF THE EVENT IS POSTPONED THE PROMOTER AND OR THE VENUE MANAGEMET WILL HONOUR THE TICKET/S FOR THE RESCHEDULED PERFORMANCE.
IT IS THE RESPONSIBILITY OF THE TICKET HOLDER TO ASCERTAIN THE DATE AND TIME OF THE RESCHEDULED EVENT.
REFUNDS SHALL BE ISSUED, FOR CANCELLED EVENTS ONLY.
Tickets are issued and sold subject to the rules and regulations of the venue/promoter which may vary at time to time, the purchaser agrees to abide by the terms printed on the reverse of the Ticket as published by the host venue but also by the terms of the promoter as stated below:
1. The Promoter, his appointed security and/or venue management reserves the right to refuse admission or to eject any ticket holder for behaviour that does or may be likely cause damage, offence, injury, nuisance or annoyance or failure to comply with the reasonable request of the management.
2. Any person who, in the opinion of the management maybe under the influence of Alcohol/Drugs or is found in possessions of any illegal, potentially offensive or dangerous items shall be refused admission or ejected and may be reported to the Police and/or have the offending item confiscated.
3. You agree to be subjected to security searches of your person and baggage under the SIA or Police guidelines. Persons refusing such security measures shall not be admitted.
4. Any person using foul or abusive language or that may be deemed offensive or inflammatory shall be ejected.
5. Tickets cannot be exchanged or refunded unless authorised by the promoter.
6. If the event is postponed, the promoter and and/or the venue management will honour the ticket/s for the rescheduled performance. It is the responsibility of the ticket holder to ascertain the date and time of any rescheduled event. Refunds shall be issued for cancelled events only.
7. Latecomers will only be admitted to the auditorium at a suitable break in the performance and at the discretion of the management.
8. The promoter reserves the right to amend or make alterations to the published details of the event timings and tunning order shall become necessary, without being obliged or refund monies or exchange tickets. Updates will be published on www.queensberry.co.uk
9. Neither the promoter not the management shall be responsible for loss or damage to personal property bought into the arena.
10. The unauthorized use of professional stills camera’s, video equipment (Including smartphones) or any other form of recording equipment is strictly prohibited and if you breach this condition then the ownership and copyright in such film, video, record or photograph belongs to the promoter and you may be liable to prosecution.
11. No alcoholic drinks are to be consumed in the boxing auditorium unless authorised by the promoter or venue management.
12. This ticket is valid for one admission only. Upon the removal of the stub it will become invalid for re-admission and must be given up on demand.
13. The venue operates a no smoking policy within the venue, however, a designated smoking are will, where possible, be provided for customers use.
14. The ticket holder has the right only to the seat and of a value corresponding to that stated on this ticket. The management reserves the right to provide alternative seats to those specified on the ticket.
15. Patrons are advised to purchase souvenirs from official souvenirs sales points.
16. Ticket holders consent to filming and sound recording as members of the audience.
17. Under 16’s should be accompanied by an appropriate adult at all times, all VIP/ inner ringfence and hospitality are 18+, unless stated otherwise by the venue.
18. The management reserve the right to prosecute and ban any person who is guilty of or incites a public order offence.
TTICKET ALERTS
e. Ticket Alert Service
- Ticket Alert Receipt
At your request, we process your personal data to send you ticket alerts and marketing information, providing information about current events as well as about attractive offers from Queensberry promotions.
If you subscribe to Ticket alerts, we process your email address and information on the ticket alerts delivery as well as optional details provided by you like country, language, salutation, name, date of birth and favourite player. To document your consent, we process the following data: the selected ticket alerts type, time of registration and technical data of the opt-in procedure.
A subscription to a Ticket alerts is only possible with your consent. The legal basis for the processing is Art. 6(1)(a) GDPR. You may unsubscribe from a Ticket alerts at any time, with effect for the future, via the link at the end of the ticket alerts or by email to webstore@queensberry.co.uk and detailing you wish to unsubscribe from the “Queensberry Ticket Alerts”
- Observation of your interest in the ticket alerts
The Ticket alerts contains so-called "pixels". This allows us to observe whether or not you have opened or clicked on the ticket alerts.
If we detect that you have not opened the Ticket alerts for a considerable period of time, we will assume that you are no longer interested in the Ticket alerts and will remove you from the distribution list. In this way, we do not process your data for an unnecessarily long period and we have an up-to-date distribution list at all times.
We process your data for this purpose on the basis of our legitimate to maintain a user-friendly and secure ticket alerts system that meets the users’ expectations (Art. 6(1)(f) GDPR).
- Ticket alerts tracking
The Ticket alerts contains so-called "pixels". When you open the ticket alerts, technical information such as information about the browser and your system as well as your IP address, the time of delivery of the ticket alerts and your interactions with the Ticket Alerts (opening, clicks on content and links; together: Ticket Alerts Usage Data’) is processed by us. For the processing of your subsequent activities on our website or in our app, the information described in our cookie banner applies.
We process your ticket alert Usage Data to improve our ticket alert technically, to learn about our subscribers’ reading habits and to adapt the content to their preferences.
We process your ticket alert Usage Data based on the consent you give us together with the ticket alert registration. The legal basis for the processing is Art. 6(1) (a) GDPR. You may withdraw your consent for the processing of your ticket alert Usage Data together with your consent for the Ticket alerts receipt at any time with effect for the future via the link at the end of the ticket alerts, by email to webstore@queensberry.co.uk
- Processing period
We process your personal data for these purposes (i) until you withdraw your consent with effect for the future or (ii) as long as you show interest in our ticket alerts. Furthermore, we store personal data only for the assertion of or defence against legal claims or as long as legal obligations for retention exist.
Online Store Terms of Service (not applicable to events)
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy: https://queensberry/policies/refund-policy
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://Queensberry/policies/privacy-policy
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Queensberry Promotions Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Queensberry Promotions Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew at the end of each period unless cancelled. By signing up, you consent to our charging payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is annual.
Cancellation
You may cancel your subscription at any time by logging into your account and following the cancellation procedure. Your cancellation will take effect at the end of the paid term current at the point you cancel. You will not upon cancellation be charged for the next nor any subsequent term. If you have any questions please enquire via email at webstore@queensberry.co.uk
Fee Changes
We may, from time to time, make such changes to the subscription fee as are necessary and will communicate any price changes to you in accordance with applicable law. Any such changes will take effect only from the subsequent charging period.
Queensberry Club Perks
Upon by purchase of your subscription becoming a Queensberry club member you will be able to purchase tickets 24hours before tickets for selected events (UK Only) on the Queensberry website go on general sale to the rest of the public; all tickets are subject to availability; when a customer purchases a ticket in a selected area/ block of venue, Queensberry will allocate them that seat if available, otherwise the best available seat which would not command a higher price than their chosen seat at time of purchase, or at the time at and subsequent to tickets becoming available for the same general public sale as aforementioned. These offers will be available for UK-based events promoted by Queensberry. We cannot and will not grant 24hour early access to purchase tickets on the Queensberry website or otherwise in respect of co-promotional events’ early-access tickets available through the Queensberry Members Club. It is the customer’s responsibility to ensure they do not miss the 24hour window. Once this window has elapsed tickets will not be purchasable except through normal means (‘normal’ meaning via standard routes not exclusive to the Queensberry Members Club). We cannot and do not guarantee tickets to members who seek to purchase tickets after the effluxion of the agreed 24-hour period before public ticket sales, and moreover do not guarantee the availability of tickets within the 24-hour window should it arise that as many or more Queensberry Club Members purchase tickets than are allotted by us for sale to such members in the aforementioned 24-hour period.
Queensberry Club members are entitled to an online discount for merchandise only. This discount for Queensberry Club members is not applicable to event tickets. It is the customer’s responsibility to ensure they are logged in to their account in order that the discount will apply. Merchandise purchased by Queensberry Club members otherwise than when logged in to their Queensberry Club account AND using that account will not be discounted. Queensberry will not credit any member who purchases merchandise otherwise than by way of their Queensberry Club members’ account for the difference in price where they have bought merchandise at a higher price-point while being a member. E-programmes will be sent to a customer prior to an event during the week of each fight. Queensberry club members will also receive exclusive content via email, will automatically be entered into prize giveaways, and be invited to exclusive events subject to availability.
If you wish to be entered into our giveaways and you are not a Club member please email webstore@queensberry.co.uk with your contact details, you will be placed into the draw and contacted if successful.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at webstore@queensberry.co.uk.
Our contact information is posted below:
Queensberry Promotions Limited
webstore@queensberry.co.uk
Turnford Place, Great Cambridge Road, EN10 6NH Turnford, United Kingdom
01992 505550
OUR PARTNERS
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